Delivery Terms
At Polleo Sport, we believe that being fit isn't a goal – it's a lifestyle.
That's why we pack every order with the same care you put into building your physique: thoroughly and with great effort.
Our team ensures every package arrives safely and promptly – because we know that every day without your routine is a step back.
💪For your top performance, we're here with top service. 🎯 Because every effort deserves the support it needs.
Below you'll find all the information about delivery – simple, clear, and easy to follow.
✅ Free shipping or gift on orders over €49.99
- For all orders over €49.99, you can choose free shipping or a gift*
- Valid only for standard parcels (up to 30 kg and standard dimensions up to 50x50)
- Not valid for oversized or heavier shipments (>30 kg)
- Oversized items: mats and tatami pads, fitness machines (treadmills, bikes, rowers, multi-gyms...), barbells, punching bags, etc.
📦 Standard delivery (up to 30 kg)
GLS:
- Under €49.99: €4.99
- Over €49.99: €4.99
*Or gift – only one option available (gift or shipping)
🚛 Cargo delivery
- Delivery of oversized products (>30 kg)
- Cost: €10.00 per order
- Delivery time: up to 10 working days
- Delivery to the building entrance only (no carrying inside)
- Oversized items: fitness machines, punching bags, tatami and mats, barbells, etc.
⚡ Priority Order
For those who want to receive their order quickly and without long waits
Choose priority order and enjoy excellent delivery service – we know how important consistency, routine, and motivation are without interruptions.
- 🔝Your order goes straight to the top of the list
- 🕒Processing within 1–2 hours and shipping the same or next working day at the latest
- 💡Available only for in-stock items
- 💰Priority processing surcharge: €2.99
- 📦Delivery by courier service – we cannot guarantee a specific delivery date
- 💳For bank transfer payments, processing may be delayed by 1–2 working days (depending on payment receipt)
ℹ Other Important Information
- Tracking: Tracking number will be sent by the courier
- Deliveries to islands and remote areas: possible, but may take up to 7 working days
- If you’re unavailable: The courier will try again or contact you
- Do not change the shipping or payment method after placing your order
- To change your delivery address, use the link provided by the courier service